HarBazar | Terms and Conditions
Welcome to HarBazar! We are delighted to have you here. By accessing or using our platform, you acknowledge and agree to abide by the following Terms and Conditions (“T&C”). These T&C serve as the foundation for governing your access to and use of our website, mobile applications, and all related services we provide. Please note that HarBazar reserves the sole right to update, modify, or amend these T&C at its discretion, and such changes may occur at any time without prior notice. By continuing to use the platform after these updates, you indicate your acceptance of the revised T&C. We encourage you to review these terms periodically to stay informed of any updates that may affect your experience.
Definitions
- “Platform” refers to the HarBazar website, HarBazar.com, and all associated services, including mobile applications, tools, and features made available through the website.
- “User” refers to any individual or entity accessing or using HarBazar, including both Buyers and Vendors.
- “Vendor” or “Seller” refers to any individual or entity that lists and sells products or services on the HarBazar platform.
- “Buyer” or “Customer” refers to any individual or entity that purchases products or services through HarBazar.
- “We,” “Us,” or “Our” refers to HarBazar, the operator of the platform, including its employees, affiliates, and partners.
These definitions help clarify the terms used in this T&C and establish a common understanding for all users of the platform.
1. Acceptance of Terms
1.1. By accessing and utilizing the HarBazar platform, Users explicitly acknowledge and agree to comply with these Terms and Conditions (“T&C”). These terms are subject to updates and revisions from time to time, and it is the responsibility of Users to stay informed of any changes. Your continued use of the platform constitutes acceptance of the latest version of these T&C.
1.2. If you do not agree to these terms, we kindly ask that you discontinue your use of the platform immediately. HarBazar values your understanding and adherence to these terms, ensuring a safe and seamless experience for all Users.
2. Right to Amend
2.1. HarBazar retains the absolute right to revise, modify, amend, or update these Terms and Conditions (“T&C”) at its sole discretion. These changes may be made at any time, and HarBazar is not obligated to provide prior notice to Users regarding such updates.
2.2. All changes will take effect immediately upon being posted on the platform. It is the responsibility of Users to regularly review the T&C to remain informed about any updates. Continued use of the platform after updates have been posted will signify your acceptance of the revised terms.
3. Eligibility and Use
3.1. To access and use the HarBazar platform, Users must meet the legal requirements to enter into binding contracts under Pakistani law. This ensures that all Users have the capacity and authority to engage with the platform in accordance with applicable regulations.
3.2. Any misuse of the platform is strictly prohibited. Misuse includes, but is not limited to, fraudulent activities, providing false information or representations, or engaging in actions driven by malicious intent. Such violations will lead to immediate suspension of the User’s account and may result in further legal action as deemed necessary by HarBazar to protect its integrity and the interests of its Users.
4. User Obligations
4.1. Users are required to provide accurate, complete, and up-to-date information during the registration process and throughout any transactions conducted on the platform. Ensuring the authenticity and reliability of information helps maintain a trustworthy environment for all Users.
4.2. Users are strictly prohibited from engaging in any of the following activities:
- Violating Pakistani laws, including but not limited to the sale, promotion, or distribution of items that are deemed prohibited under applicable regulations.
- Misusing the platform in any way that could harm HarBazar’s reputation, disrupt its business operations, or undermine the experience and trust of other Users.
Failure to adhere to these obligations may result in account suspension, removal from the platform, or legal consequences as necessary.
5. Vendor Responsibilities
5.1. Vendors using the HarBazar platform are required to strictly comply with all applicable trade, tax, and e-commerce laws in Pakistan. This includes maintaining proper records and adhering to regulations governing their business activities.
5.2. Vendors bear sole responsibility for:
- Ensuring the authenticity and legality of the products they list on the platform, avoiding counterfeit or prohibited items.
- Resolving disputes arising from misrepresentation, substandard product quality, or delays in delivery to maintain trust and credibility with Buyers.
HarBazar reserves the right to take action against Vendors failing to meet these responsibilities, including account suspension or removal.
6. Order Processing and Payment
6.1. HarBazar acts as a facilitator, connecting Buyers and Vendors for seamless transactions. However, HarBazar is not a direct party to the agreements formed between Buyers and Vendors and holds no liability for disputes related to such agreements.
6.2. Payments are processed through secure third-party payment gateways to ensure a safe transaction environment. HarBazar does not store or retain any payment details, further enhancing security and user confidence in the platform.
7. Delivery Terms
7.1. HarBazar partners with reliable third-party courier services to handle the shipping of products. These collaborations aim to ensure timely and efficient delivery to Buyers, facilitating a smooth purchasing experience.
7.2. While HarBazar provides estimated delivery times for the convenience of its Users, these estimates are not guaranteed. Delays may arise due to unforeseen circumstances, such as logistical challenges, weather conditions, or other external factors. HarBazar is not liable for such delays but strives to work with its courier partners to minimize any disruptions and ensure satisfactory resolution wherever possible.
8. Return Policy
For a comprehensive overview of the terms and conditions governing returns and refunds, please refer to our detailed policy available at: Return Policy. This section provides all necessary information regarding eligibility, procedures, and timelines for processing returns and refunds to ensure a smooth and transparent experience for our Users.
9. HarBazar’s Rights
9.1. HarBazar retains the following rights to ensure the safety, integrity, and smooth operation of the platform:
- Cancel orders or suspend accounts: HarBazar reserves the right to cancel any order or suspend any account that is identified as fraudulent, harmful, or in violation of these Terms and Conditions.
- Modify, suspend, or terminate services: HarBazar may modify, suspend, or terminate any platform services at its sole discretion without prior notice to Users.
- Remove or restrict content: Any content found to be in violation of these T&C, including but not limited to illegal, harmful, or misleading materials, may be removed or restricted by HarBazar to maintain compliance and user safety.
These rights are exercised in the best interest of maintaining a trustworthy and secure platform for all Users.
10. Limitation of Liability
10.1. HarBazar shall not be held liable for the following:
- Loss or damage arising from errors or misrepresentations made by Vendors, delays caused by courier services, or misuse of the platform by Buyers.
- Technical issues or platform downtime that may temporarily affect accessibility or functionality.
10.2. In any circumstance, HarBazar’s liability is strictly limited to the value of the transaction in question. This limitation ensures clarity and fairness while maintaining the platform’s operational integrity.
11. Dispute Resolution
11.1. In the event of any disputes, Users must first raise the issue with HarBazar’s customer service team for assistance in resolving the matter.
11.2. HarBazar will mediate disputes based on the evidence provided by the involved parties. However, HarBazar will not be held liable for any actions or decisions made by Vendors in relation to the dispute.
11.3. If the dispute remains unresolved through mediation, it will be governed by Pakistani law, and the matter will be subject to the jurisdiction of the courts in Lahore, Pakistan.
12. Privacy and Security
12.1. HarBazar is committed to ensuring the confidentiality and protection of User data. We strictly adhere to the provisions of the Personal Data Protection Bill, 2020 to safeguard the privacy of our Users and prevent unauthorized access to personal information.
12.2. For a comprehensive understanding of how we collect, use, and protect your data, please refer to our detailed Privacy Policy.
13. Governing Law
These Terms and Conditions (“T&C”) are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes or conflicts arising from or in connection with these T&C will be resolved exclusively in the courts of Pakistan, and the jurisdiction of these courts will apply.
14. Force Majeure
HarBazar shall not be held liable for any delays or failures in performance resulting from circumstances beyond its reasonable control. This includes, but is not limited to, natural disasters, strikes, internet disruptions, or government actions. In such cases, HarBazar will make reasonable efforts to minimize the impact of these events on the platform and its Users, but will not be accountable for any resulting inconveniences.
15. Indemnification
Users agree to indemnify and hold HarBazar, its affiliates, employees, and partners harmless from any and all claims, losses, damages, liabilities, or expenses (including legal fees) arising from:
- A breach of these Terms and Conditions (T&C) by the User.
- Violations of Pakistani law by the User.
- Third-party claims resulting from the misuse of the platform by the User, including but not limited to fraud, misrepresentation, or unlawful activities.
This indemnification obligation ensures that HarBazar is protected from any consequences resulting from actions that violate these terms or legal requirements.
16. Communication Between Customers and Sellers
16.1. Any communication between Buyers and Sellers conducted via the HarBazar platform is monitored to ensure compliance with these Terms and Conditions. This is to maintain a safe and secure environment for all Users.
16.2. HarBazar is not responsible for the accuracy of information exchanged in these chats or for any agreements made outside the platform. All parties are advised to exercise caution when discussing or entering into agreements beyond the platform’s scope.
16.3. Buyers and Sellers are strictly prohibited from sharing personal contact details, using abusive language, or engaging in any activities that violate Pakistani laws during interactions through the platform. Such behavior is not tolerated and may lead to action against the involved accounts.
16.4. HarBazar reserves the right to suspend or terminate accounts that are found to be misusing the chat feature or violating these terms. This ensures the platform remains a safe, respectful, and lawful environment for all users.
17. Account Management
17.1. Users are responsible for maintaining the confidentiality of their account information, including usernames, passwords, and any other sensitive data.
17.2. Users agree to immediately notify HarBazar of any unauthorized use or suspected breach of security related to their account.
18. Intellectual Property
18.1. All content on the HarBazar platform, including but not limited to text, images, logos, trademarks, and software, is the property of HarBazar or its affiliates and is protected by intellectual property laws.
18.2. Users are prohibited from using any intellectual property from the platform without prior written consent from HarBazar.
19. Third-Party Links and Services
19.1. The platform may contain links to third-party websites or services that are not owned or controlled by HarBazar.
19.2. HarBazar assumes no responsibility for the content, privacy policies, or practices of any third-party sites. Users are encouraged to review the terms of such sites before engaging with them.
20. Termination of Use
20.1. HarBazar reserves the right to suspend or terminate a User’s access to the platform at its discretion, including for violations of these Terms and Conditions or for engaging in fraudulent activities.
20.2. Termination of a User’s account will result in the loss of access to the platform and its services, but will not affect any accrued rights or obligations as of the date of termination.
21. Severability
21.1. If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
22. Entire Agreement
22.1. These Terms and Conditions, along with any policies or rules referenced herein, constitute the entire agreement between the User and HarBazar regarding the use of the platform and supersede any prior agreements or understandings.
Adding these sections can help cover additional aspects of the platform’s operations, further protecting both the company and its users.
23. Contact Information
For any questions, complaints, or support, please reach out to us through the following channels:
- Email: info@harbazar.com
Our support team is available to assist you with any issues or inquiries you may have.