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Explore our comprehensive support center for quick solutions, detailed guides, and expert assistance tailored to your needs.
You can track your order by logging into your HarBazar account and visiting the “My Orders” section. Click on the order you want to track to see the latest status.
Delivery charges vary based on your location and the size of your order. The exact delivery charges will be calculated and shown to you during checkout.
Delivery typically takes between 3 to 7 business days, depending on your location. You will receive notifications via email or SMS with updates on your order’s status.
Yes, we offer Cash on Delivery (COD) as a payment option for your convenience.
We currently accept Cash on delivery only. However, you may contact us for advance booking.
You can check our return policy
To request a refund, simply log in to your account, go to the “My Orders” section, select the order, and click on “Request Refund.” Follow the on-screen instructions to complete the process.
Creating an account with us is easy:
- Click on the “Sign Up” button at the top of the homepage.
- Fill in your details, including your email address and password.
- Verify your email address to activate your account.
Once an order is placed, you can change the delivery address only if the order hasn’t been shipped yet. Please contact our customer support immediately at info@harbazar.com to request an address change.
Currently, we only offer delivery within Pakistan. International shipping is not available at this time.
If your order arrives damaged, please contact our customer support team within 48 hours of delivery. Provide images of the damaged item, and we will guide you on the return or replacement process.
Exchanges are only possible if the product is defective or damaged. We recommend contacting customer support as soon as possible for assistance with exchanges.
If you forgot your password, click on the “Forgot Password” link on the login page. Enter your registered email address, and we will send you a link to reset your password.
Yes, you can update your account information, such as your name, email, and address, by logging into your account and going to the “Account Settings” section.
Currently, we do not offer installment payment options. Payments are required to be made in full at the time of checkout.
If the billing amount is incorrect, please contact customer support with details of the discrepancy, and we will resolve the issue as quickly as possible.
Each product page will indicate whether the item is in stock or out of stock. If the item is unavailable, you can sign up for notifications to be alerted when it’s back in stock.
Product warranties vary by item. Please check the product description or contact our support team to confirm if the item you’re purchasing comes with a warranty.
Yes, we offer occasional discounts and promotions. Sign up for our newsletter to stay updated on special offers and promotions.
During checkout, you will have the option to enter a promo code. Simply type or paste the code into the “Promo Code” field and click “Apply.”